DSL's Customer Assistance Center is staffed by experienced sales, customer service, and technical service representatives committed to total customer satisfaction. Please use the online form to contact us.

The Customer Service section contains important information related to:

• Product Release Dates
• Placing an Order
• Payment Options
• RIA License Requirements
• Product Specifications
• Claims and Returns
• Internet Security

Our Technical Services team is able to offer assistance on a variety of issues including:

• Product Performance
• Units Conversion

• U.S. 2009 RIA Product Catalog
• International 2009 RIA Product Catalog
• U.S. 2009 ELISA Product Catalog
• International 2009 ELISA Product Catalog
• 2009 RIA Shipping Schedule
• Certificate Of Analysis
• Instructions For Use (IFU)*

*At this time, a limited number of Instructions For Use (IFU) are available on the Beckman Coulter website. If you are unable to find an IFU, please contact your local Beckman Coulter representative or contact customer service at (800) 231-7970.

If you have a comment about a product that you have purchased or assayed, then please be sure to include the lot number of the reagents and possibly a copy of the assay data so that we can better investigate any issues. Please use the online form to contact Technical Services.